You don't have to carry this alone.
You are in the right place.
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Take a breath.
An appointment moves. The flight does not.
Treatment abroad is rarely one plan. It is a plan that keeps changing, in a place you don't know yet, while you are already carrying enough.
A scan is brought forward, and two nights become five.
A procedure is scheduled, and someone needs to know where to be tomorrow morning.
A partner takes time off work, or cannot come at all.
Someone travels alone, and would rather not explain that to anyone.
The day after a procedure, a quiet room matters more than a good view.
Something changes at seven in the evening, in a language you don't speak.
None of this is medical. All of it is real.
When one thing moves, other things move with it.
You should only have to hear the one thing that actually changed. Working out what it means for the rest of the week is our part.
By the time you reach the room, someone has already been in it.
Someone is already there
There is a person on the other side of this.
Not a platform, not a portal, not a ticket in a queue. Someone who knows when you land, and who has already thought about the parts of the day you shouldn't have to think about.
The water on the table was put there by somebody. So is the door that opens when you arrive.
Some things should always stay with your doctor.
We are not a clinic, and we will never behave like one. Knowing exactly where we stop is part of how we look after you.
Your medical team
Diagnosis
Treatment and medication
Procedures
Medical advice and decisions
Results and medical follow-up
Bida
Preparing before you leave
Where you stay, and how you get there
Practical coordination day to day
Finding your way in an unfamiliar city
Whoever is travelling with you
What changes when the schedule changes
Coming home, and after
Six moments, in the order most people meet them.
01
You can start here
Before anything is decided, and before anything is booked, you can simply ask a question and see what the answer sounds like.
Read this chapter
02
Understanding your path
What actually happens, in plain language: the weeks, the appointments, the days that are yours and the days that are not.
Read this chapter03
Preparing your journey
The week is built backwards from the appointment, not forwards from the flight. That is usually where the difficulty hides.
Read this chapter
04
Arriving with confidence
You are met. You are not standing in an arrivals hall reading names off a card, in a city you have never seen.
Read this chapter
05
We stay beside you
Days change. Someone is still keeping track of what that means for tomorrow morning, so you don't have to.
Read this chapter06
Home, but not forgotten
You are not simply sent home. When you land, we do not disappear. We become quieter.
The clinic
Reprotec, in Colombia.
Reprotec is the clinic in Colombia where the treatment takes place. The medicine, and every decision inside it, is theirs. The week around it — where you stay, how you get there, what changes when the schedule changes, the day after — stays with us.
Read about ReprotecWe're here if you'd like to talk.
No forms, no intake, nothing to decide. A short conversation with a person, whenever it suits you.
Write to usOr simply come back another day. We will still be here.